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Customer panel
An accessibility evaluation with a range of users
The customer panel will evaluate your product inside and out! Feedback collected from a wide range of user groups is nuanced, broad-based and comprehensive.
The setting of a customer panel depends on the type and scope of the app and/or website to be tested. The specific needs of the client can be addressed individually.
To get a first impression, two examples are given below.
On-site test
The app and/or website are tested at a specific client location, organised and conducted by Apfelschule in the following steps:
- Recruiting test persons
- Conducting and documenting pre-interviews
- Conducting and documenting all tests
- Conducting and documenting post-interviews
- Presenting and elaborating results including recommendations for action
Field test
App and/or website are tested for a defined period of time by selected users in
their usual environment, organised and conducted by Apfelschule in the following steps:
- Recruiting the test persons
- Explanation of the test scenario
- Independent testing of the app and/or the website
- Conducting interim interviews to address possible questions
- Collecting the results
- Presenting and elaborating results including recommendations for action
Interested?
Do not hesitate to contact us.