Customer panel

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Customer panel

An accessibility evaluation with a range of users

The customer panel will evaluate your product inside and out! Feedback collected from a wide range of user groups is nuanced, broad-based and comprehensive.

The setting of a customer panel depends on the type and scope of the app and/or website to be tested. The specific needs of the client can be addressed individually.

To get a first impression, two examples are given below.

On-site test

The app and/or website are tested at a specific client location, organised and conducted by Apfelschule in the following steps:

  • Recruiting test persons
  • Conducting and documenting pre-interviews
  • Conducting and documenting all tests
  • Conducting and documenting post-interviews
  • Presenting and elaborating results including recommendations for action

Field test

App and/or website are tested for a defined period of time by selected users in

their usual environment, organised and conducted by Apfelschule in the following steps:

  • Recruiting the test persons
  • Explanation of the test scenario
  • Independent testing of the app and/or the website
  • Conducting interim interviews to address possible questions
  • Collecting the results
  • Presenting and elaborating results including recommendations for action

Interested?

Do not hesitate to contact us.